Office #506, 5th Floor
Al Serkal Building 2
Airport Road, Port Saeed
Dubai, United Arab Emirates
Testimonials
Business Owners Love The Software We've Built.
We provide systems that make managing & reporting easy for business owners.
GoodTech's custom POS system revolutionized our retail and online operations. Seamless integration and reliable support have doubled our efficiency. With their tailored solution, managing our stores from anywhere is a breeze.
Jasmine Patel
CEO, Patel Electronics
GoodTech's software stands out because it's tailored to fit our needs perfectly. It's streamlined our AC manufacturing and cut our costs. Their dedication made a real impact. Highly recommend!
Michael Thompson
Owner, QuickCool AC
Before GoodTech's custom CRM, managing inventory and sales in the granite and marble retail industry was chaotic for us. Now, with their tailored solution, we can record, measure, and report our stock effortlessly. It's clear and secure, making our sales process smoother. GoodTech listened to our needs, delivering a system that fits our unique environment perfectly.
Samantha Ruiz
Operations Manager, Granite Luxe Retailers
GoodTech's customized software has transformed how we operate our flower shops. From inventory control to sales, every aspect is covered seamlessly. Their dedication to quality and ongoing support is unmatched. Customers have noticed the difference, and our staff loves the new system. A game-changer for our floral industry business!
Carlos García
Director, Floresco Flower Shops
Introducing GoodTech's Learning Management System revolutionized our academy. It's user-friendly for students. Very robust, no issues. And changes are smooth for our growing needs. With excellent support from the GoodTech team, the transition for our staff and students was seamless. Since implementation, our academic delivery has seen significant improvements.
Anita Kumar
Principal, Future Minds Academy
GoodTech has transformed how we handle our pharmaceutical distribution chain. Their custom software, designed for our unique needs, has streamlined our operations, allowing us to track and manage inventory with unmatched accuracy and ease. Their professional service and ongoing support have made them an indispensable part of our team. Thanks to GoodTech, we're better equipped to serve our clients and expand our reach in the pharmaceutical industry.
Jacques Lyon
CEO, MedSup Distributors
What if the project keeps expanding? What if project goes over original budget plan? What if project deadlines are not met?
We Build Your Software Based On
The Scope Document
What is the Scope Document?
The Scope Document is a detailed document that covers all your requirements. Most companies write this very technically so it becomes useless and not understandable for clients. We design it in super simple wordings and to the point. So that you can understand it as well.
Who will provide the Scope Document?
When you do a Discovery call with our team. We work with you to design the Scope Document. An authorised person from your team signs the Scope Document.
Benefits Of The Scope Document
Easier Project Deadlines
The Scope Document makes it easier to set deadlines. “No Changes” in the Scope Document helps the development team stay close to track.
We set Smaller Deadlines to track the project status. This makes it easier to catch slow development or missed deadlines in the process.
If there is a justifiable reason for the delay, we revaluate the deadlines and share them with you. If there is not a justifiable reason, we try our very best to compensate for the delay.
Project Scope Is Locked
Scope Documents prevents the project scope from expanding endlessly. "No Changes" means its locked until its delivered.
So the scope only expands out of scope during the discovery call.
When designing the Scope Document, we guide you where development seems unnecessary. How to minimise the time to getting version 1 running in your business.
We promote only building the features that are absolutely necessary at the time. So that you can get to crucial results faster, helping you move faster in business. This is way of implementing the 80/20 principal in software development.
Project Doesn't Go Over Budget
After you sign the scope document, we quote the project development charges.
We do not work on a 2nd Scope Document before delivering the 1st Scope Developments.
If you wish to make changes in the 1st Scope Document before completion. The Project Manager hops on a call with you to discuss the changes. We quote the new development charges. Any differences in the payment already are also transferred to you, or vice-verse, depending on the situation.
So the price is fixed, before we write the first line of code. So you can rest assured that there are no surprises. What’s fixed is fixed.
What if project goes over original budget plan?
How We Make Sure The Project Doesn't Exceed The Budget
After designing the Scope Document, we quote the Project Development Charges.
We do not work on a 2nd Scope Document before delivering the 1st Scope Developments.
If you wish to make changes in the 1st Scope Document before completion. The Project Manager hops on a call with you to discuss the changes. We quote the new development charges. Any differences in the payment already are also transferred to you, or vice-verse, depending on the situation.
So the price is fixed, before we write the first line of code. So you can rest assured that there are no surprises. What’s fixed is fixed.
What if project deadlines are missed?
How We Meet Deadlines
Working based on the Scope Document makes it easier to set deadlines.
“No Changes” in the Scope Document helps the development team stay close to track.
We set Smaller Deadlines to track the project status. This makes it easier to catch slow development or missed deadlines in the process.
If there is a justifiable reason for the delay, we revaluate the deadlines and share them with you. If there is not a justifiable reason, we try our very best to compensate for the delay.
What if I don't have a technical background and I'm not good with tech?
No Technical Knowledge Needed To Work With Us
We regularly educate & train our team to communicate in simpler vocabulary, without any technical jargon. To make it easier for our clients to understand the process.
From the Discovery call to Future Project Updates. Everything is discussed in a non-technical fashion.
Whenever there is a need to communicate technical details. We use simple Analogies, Diagrams & Concepts to help you understand.
What if there are bugs or errors in the software?
1 Year Warranty On All Our Software
We offer a 1 Year Warranty for all our software. For all bugs and errors that may come up in the 1st year of delivering the software. Then GoodTech is liable to fix the issue free of charge. No questions asked!
What if I want to switch vendors after GoodTech delivers the software?
Switch Vendors With Ease
Our contracts ensure your freedom. At all times, You have the freedom to move your software to a new vendor without any sort of issues or charges. Your satisfaction remains our biggest concern.
On a technical level, our softwares follow international industry standards. They are also are heavily documented. This makes migration much easier.
What if I need ongoing support after the software launch?
On-Going Support
We're happy to provide further support. Wether you need help with strategy, implementation or new features. We've got you!
How can I be sure there are no hidden costs throughout the project?
No Hidden Costs
We disclose the project development charges upon confirming the Scope Document with you.
All 3rd party costs are also shared with you when designing the Scope Document.
We simply do not charge anything other than the development charges disclosed after finalising the scope document.
FAQ
Common Questions
Our team has 20 years of experience in making software systems used by 1,000s of people. We know the game. When working with software companies, here are the usual concerns people have.
